Agentic AI That Turns Aftermarket Signals Into Service Action. Meet Tavant at the 2026 Smarter Services Executive Symposium.
Warranty claims. Service contracts. Parts movement. IoT alerts. Asset history. Technician notes. Dealer cases. You were never short on aftermarket data. What is missing is the step between knowing and doing, and that step is where the money goes: claims paid that should have been questioned, trucks rolled that did not need to roll, second visits, contracts priced on optimism, commitments missed by hours. Join Tavant at the 2026 Smarter Services Executive Symposium to see how AI agents take that step for you at every stage of the service lifecycle, from registration and warranty through field execution, parts and renewal.
Customer-Led Breakout
Making outcome-based contracts commercially viable
Mainstage Technology Showcase
Tavant SLM AI Agents, live
Customer-Led Panel
Journey mapping the field engineer experience
What We're Bringing to the 2026 Smarter Services Executive Symposium
Act on the Warning, Not the Breakdown
Equipment rarely fails without notice. The signal is usually there 24 to 72 hours ahead, and the same is true of margin: a failure pattern shows up in claims data months before anyone books it as a cost. Tavant SLM AI Agents watch telemetry, usage, claims and case history continuously and move first, so a service call becomes a scheduled visit and a recurring defect reaches your quality team while it is still cheap to fix.
Fix It Once, Because the Data Told You How
First-time fix is not a training issue. It is a matching problem across five variables at once: skills, location, parts on the shelf, asset history and the one piece of service knowledge that solves this exact fault. AI resolves that combination in seconds, while the work order is still being assigned. The result is fewer return trips, shorter cycles and a lower cost per case.
Margin Is Decided Long Before the Invoice
By the time a job closes, the profit on it was set days earlier: at claim intake, at dispatch, at the moment someone quoted a renewal. Agents score claims as they arrive, route the right technician, guide diagnosis step by step and flag which contracts are carrying risk you are not being paid for. Faster resolution, stronger commitment performance, less warranty spend, and contracts that still earn their margin at renewal.
One Set of Agents. Every Role in the Lifecycle.
Tavant SLM AI Agents work for OEMs, suppliers, dealers, distributors and the customers they all serve, from the first signal to the final resolution, with Field.AI · Warranty.AI · Knowledge.AI · Quality.AI · Contract.AI · Price.AI · Connect.AI
Sessions & Showcase
Breakout 1: Commercial Journeys Track
Topic: Achieving Commercial Viability and Appeal for Deploying Outcome-Based Contracts
Format: Customer case study
Date & Time: Monday, September 14 | 5:00 to 5:45 PM CT
Speakers: To be announced
Mainstage Technology Showcase
Topic: Tavant SLM AI Agents across the service lifecycle
Format: 10-minute mainstage presentation plus Q&A, Chicago Ballroom
Date & Time: Tuesday, September 15 | 10:15 to 10:30 AM CT
Breakout 2: Transformation Journeys Track
Topic: Journey Mapping Your Field Service Engineers’ Experience
Format: Practitioner panel
Date & Time: Wednesday, September 16 | 10:30 to 11:15 AM CT
Speakers: Ghislaine Hernandez, Digital Product Manager, BeUsa Energy. Additional speakers to be announced.
Meet the Speakers
Roshan Pinto
Suresh Chettoor
Petchiraj Piramuthu
