Captivate your customers with exceptional aftermarket experiences

Car frames are on a manufacturing belt.

Augment your top-line with efficient and data-driven Service Lifecycle Management

Manufacturers across industries share a common challenge: providing a seamless customer experience while maximizing service revenues. It’s no secret that staying ahead of evolving customer service expectations is crucial. We integrate Service Lifecycle Management (SLM) into your after-market operations, equipping you to handle this fluctuating environment deftly.  And that’s where connected and actionable data plays a vital role.

Tavant’s AI-powered products and services supercharge your after-market efficiencies. From customer support to service requests, service planning, spare parts management, and more, we’ve got you covered.

Service Lifecycle Management

Connected and seamless service, enabled by a closed-loop innovation and driven by AI and analytics, we offer the entire range of after-market service products – from warranty management and customer service to audits and recalls.

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Connected and seamless service, enabled by a closed-loop innovation and driven by AI and analytics, we offer the entire range of after-market service products – from warranty management and customer service to audits and recalls.

Product offerings

At Tavant, our manufacturing products encompass a wide range of applications, including advanced front-end operational analytics, streamlined back-end order and warranty management, and numerous other functionalities that drive operational excellence.

Supercharge your business with Tavant’s Service Lifecycle Management by enhancing operations, service planning, customer delight, and data-driven decisions.

Service Intelligence
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Service Intelligence

Reduce machine downtime, minimize maintenance costs, and enhance revenue by gaining valuable insights from warranty, claims, quality, contracts, IoT, and engineering.

Service Parts Management
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Service Parts
Management

Streamline business operations with a single source of service data to accurately manage the planning, forecasting, pricing, returns, repair, recalls, and refurbishment of service parts.

Field Service Management
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Field Service
Management

Empower field service data teams with actionable insights and 360-degree knowledge of their customers, machines, and field technicians for an elevated service experience.

Service Contracts
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Service Contracts

Leverage Tavant’s service contracts solution that improves the product value with easy contract management, customizable invoices, and intelligent claims submission.

Supplier Recovery
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Supplier Recovery

Automate the management of supplier contracts, recovery from suppliers, and make informed decisions with Tavant’s supplier recovery solutions.

Recalls
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Recalls

Empower administrators to effortlessly create and publish recall notices, incorporating automated notification reminders, to effectively boost recall completion rates.

Audit
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Audits

Conduct seamless audits with AI/ML-based dealer and claim scoring, facilitating efficient audit planning and execution, while enabling easy access to past audits and actionable findings.

Quality Management
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Quality Management

Ensure superior quality management by leveraging an AI/ML-enabled system that proactively detects field failures, enabling timely detection of quality issues and quicker lead-time for service campaign rollouts.

Warranty Management
A man and a woman wearing a helmet and safety jacket are talking in a warehouse.

Warranty Management

Streamline after sales processes, increase profitability, and enhance customer satisfaction with Tavant’s next generation warranty management software.

Customer Service
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Customer Service

Enhance customer service by improving customer experience and product experience, utilizing analytical insights for swift issue resolution, seamless integration with warranty management, business rules automation, and precise coverage information.

A woman is holding a tablet in one hand as she smiles at the document on her table.

Service Intelligence

Reduce machine downtime, minimize maintenance costs, and enhance revenue by gaining valuable insights from warranty, claims, quality, contracts, IoT, and engineering.

A woman in a safety jacket is holding a laptop.

Service Parts
Management

Streamline business operations with a single source of service data to accurately manage the planning, forecasting, pricing, returns, repair, recalls, and refurbishment of service parts.

A man in a helmet and safety jacket is scrolling through his tablet.

Field Service
Management

Empower field service data teams with actionable insights and 360-degree knowledge of their customers, machines, and field technicians for an elevated service experience.

A woman is talking to another man.

Service Contracts

Leverage Tavant’s service contracts solution that improves the product value with easy contract management, customizable invoices, and intelligent claims submission.

A woman in a helmet and safety jacket is scrolling through her tablet.

Supplier Recovery

Automate the management of supplier contracts, recovery from suppliers, and make informed decisions with Tavant’s supplier recovery solutions.

A man holding a coffee cup is smiling at his laptop.

Recalls

Empower administrators to effortlessly create and publish recall notices, incorporating automated notification reminders, to effectively boost recall completion rates.

Two women and two men are talking in a conference room.

Audits

Conduct seamless audits with AI/ML-based dealer and claim scoring, facilitating efficient audit planning and execution, while enabling easy access to past audits and actionable findings.

A man wearing a helmet and safety jacket is holding a tablet and smiling.

Quality Management

Ensure superior quality management by leveraging an AI/ML-enabled system that proactively detects field failures, enabling timely detection of quality issues and quicker lead-time for service campaign rollouts.

A man and a woman wearing a helmet and safety jacket are talking in a warehouse.

Warranty Management

Streamline after sales processes, increase profitability, and enhance customer satisfaction with Tavant’s next generation warranty management software.

A man and a woman are talking to each other with an open laptop in front of them.

Customer Service

Enhance customer service by improving customer experience and product experience, utilizing analytical insights for swift issue resolution, seamless integration with warranty management, business rules automation, and precise coverage information.

Transform your operations with Tavant’s Manufacturing Analytics Platform. Drive efficiency, elevate service quality, and fuel revenue growth through real-time insights, predictive capabilities, and AI-powered intelligence.

Contract analytics
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Contract.AI

Enhance contract performance, improve profitability, mitigate risks, and strengthen customer relationships through personalized contract offerings and optimized pricing strategies. Streamline contract management processes, minimize revenue leakage, and maximize the value of your contractual relationships.

Warranty analytics
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Warranty.AI

Unlock the full potential of warranty data,  proactively address issues, improve product quality, and drive business growth. Tavant Warranty Analytics helps optimize your warranty processes, reduce costs, and enhance customer satisfaction by harnessing the power of AI and  ML.

Price analytics
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Price.AI

Price Analytics offers optimal parts pricing recommendations, competitive pricing analysis, and performance evaluation of pricing strategies. Monitor and receive alerts on price changes while effectively segmenting customers based on their price sensitivity.

Field analytics
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Field.AI

Strengthen your company with advanced analytics that provides a complete understanding of service delivery processes, resource utilization, and customer satisfaction levels.

Quality analytics
A woman wearing a helmet is holding a clipboard and smiling.

Quality.AI

Leverage data-driven insights to monitor machine performance, detect anomalies and deviations from normal operating conditions, and provide early warning alerts for timely interventions. Reduce recalls, improve customer satisfaction, and unlock the true potential of your operations with proactive quality analytics.

Connect analytics
Inside of a warehouse.

Connect.AI

Predict machine failures, estimate remaining useful life, and provide early warning alerts for proactive maintenance. Connect analytics enables businesses to detect anomalies and deviations from normal operating conditions by analyzing historical data and identifying patterns, allowing timely interventions.

Knowledge analytics

Knowledge.AI

Enhance data management and user interactions with Gen AI-driven search, personalized Q&A, and Copilot integration. Automate tasks and generate knowledge content with ease for improved operational efficiency and customer experience.

Two men dressed in suits are talking to each other with documents in their hands.

Contract.AI

Enhance contract performance, improve profitability, mitigate risks, and strengthen customer relationships through personalized contract offerings and optimized pricing strategies. Streamline contract management processes, minimize revenue leakage, and maximize the value of your contractual relationships.

A man is smiling at his phone.

Warranty.AI

Unlock the full potential of warranty data,  proactively address issues, improve product quality, and drive business growth. Tavant Warranty Analytics helps optimize your warranty processes, reduce costs, and enhance customer satisfaction by harnessing the power of AI and  ML.

A woman smiles as she looks through her laptop.

Price.AI

Price Analytics offers optimal parts pricing recommendations, competitive pricing analysis, and performance evaluation of pricing strategies. Monitor and receive alerts on price changes while effectively segmenting customers based on their price sensitivity.

A woman wearing a safety suit speaks into a walkie-talkie

Field.AI

Strengthen your company with advanced analytics that provides a complete understanding of service delivery processes, resource utilization, and customer satisfaction levels.

A woman wearing a helmet is holding a clipboard and smiling.

Quality.AI

Leverage data-driven insights to monitor machine performance, detect anomalies and deviations from normal operating conditions, and provide early warning alerts for timely interventions. Reduce recalls, improve customer satisfaction, and unlock the true potential of your operations with proactive quality analytics.

Inside of a warehouse.

Connect.AI

Predict machine failures, estimate remaining useful life, and provide early warning alerts for proactive maintenance. Connect analytics enables businesses to detect anomalies and deviations from normal operating conditions by analyzing historical data and identifying patterns, allowing timely interventions.

Knowledge.AI

Enhance data management and user interactions with Gen AI-driven search, personalized Q&A, and Copilot integration. Automate tasks and generate knowledge content with ease for improved operational efficiency and customer experience.

A woman is shaking hands with a man.

Find out how to drive precision and quality in after-market service with AI/ML and analytics

Benefits

Let’s create new possibilities with technology