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Advanced analytics for superior service quality

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Empowering businesses with advanced quality analytics solutions

Tavant’s Quality.AI leverages advanced analytics techniques to provide valuable insights and early warning signals for ensuring service quality. By analyzing various quality metrics such as Weibull, survival, defect, and part failure analysis, this solution can identify machine failure clusters and predict potential quality issues. This proactive approach allows companies to take preventive measures and minimize the risk of recalls and returns. 

With its comprehensive analytics capabilities, our Quality.AI solution empowers businesses to optimize their operations, enhance product quality, and maintain customer satisfaction.

Features

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Early warning signals

Collect, find, and alert product quality issues by combing data from warranty, work orders, cases, product usage, and IoT sensors.

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Profitability analysis

AI-enabled defect detection leverages computer vision and deep learning models help identify defects in components​

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Quality control

AI models help analyze, run inspection tests, and audits for defect analysis, statistical process control, FEMA and Pareto analysis.

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Reliability analytics

Use custom ML models to evaluate system reliability using Weibull, scale analysis, and defect and part failure analytics.

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Root cause analysis​

AI-enabled 8D problem-solving templates for 5-why analysis, Ishikawa/Fishbone diagrams, and fault tree analysis​.

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Key metrics

Identify key metrics such as cost of quality, yield rate, audit score, scrape rate, MTTR, MTBF, variances, supplier score card, and reliability growth rate​.

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Recalls and returns analysis​

Leverage APIs to connect with external systems and get proactive alerts, including those for customer dissatisfaction results and quality issues.​

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Quality prediction

Leverage predictive models that forecast future quality issues or trends and supplier data for risk modeling and optimization.

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Find out how you can ensure customer delight with better service quality

Benefits

Explore other offerings

Contract.AI

Get insights on contract performance, compliance, and profitability with analytics and AI-led recommendations.

Warranty.AI

Optimize warranty costs, claims processing, and customer satisfaction with data-driven insights and predictive analytics.

Price.AI

Maximize revenue and margin by setting optimal prices based on market conditions, customer behavior, and competitive intelligence.

Field.AI

Streamline field service operations, improve technician productivity, and increase customer satisfaction with real-time visibility and analytics.

Connect.AI

Enhance customer engagement and retention by leveraging data from multiple sources and channels to deliver personalized and relevant experiences.

Explore other offerings

Get insights on contract performance, compliance, and profitability with analytics and AI-led recommendations.

Explore more

Optimize warranty costs, claims processing, and customer satisfaction with data-driven insights and predictive analytics.

Explore more

Maximize revenue and margin by setting optimal prices based on market conditions, customer behavior, and competitive intelligence.

Explore more

Streamline field service operations, improve technician productivity, and increase customer satisfaction with real-time visibility and analytics.

Explore more

Enhance customer engagement and retention by leveraging data from multiple sources and channels to deliver personalized and relevant experiences.

Explore more

Let’s create new possibilities with technology