Your Customer Has an AI Agent. It Doesn't Work for You.
The next era of AI won’t be defined by the agents your organization builds alone.
It will be shaped by AI agents acting on behalf of borrowers, lenders, and third parties—interacting, negotiating, and making decisions before a human is ever involved.
Join Tavant at the HousingWire AI Summit to explore what this new AI-to-AI ecosystem means for mortgage leaders, why Agent Experience (AX) is becoming a competitive differentiator, and how forward-thinking lenders can prepare for what’s next.
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Featured Keynote
Dr. Olav Laudy
Agent Wars: You’re Watching the Wrong Half of the Race
Tuesday, August 11 | 10:45 am
Every lender is racing to build AI agents for customers.
Far fewer are preparing for the AI agents customers will send back.
In this keynote, Dr. Olav Laudy introduces Agent Experience (AX)—
a new strategic framework for understanding how AI agents are beginning to evaluate, negotiate with and represent consumers long before a human conversation begins.
Using real-world examples of autonomous AI behavior, the session explores why effort is no longer a signal of customer intent, how software increasingly represents both sides of every interaction, and why this shift changes the economics of lending.
Meet our Experts
Mohammad Rashid
Kayla Eames
Sundeep Mathur
Dr. Olav Laudy
Simran Tayal
James Hodson
Mohammad Rashid
Sundeep Mathur
Kayla Eames
James Hodson
Dr. Olav Laudy
Simran Tayal
