SANTA CLARA, Calif, and EINDHOVEN, Netherlands, NOVEMBER 1 2022
SANTA CLARA, Calif, and EINDHOVEN, Netherlands, NOVEMBER 1 2022 – Tavant, a digital products and solutions company and a global leader in service life-cycle management, today announced that it has partnered with Daimler Truck AG (DTAG), one of the world’s largest commercial vehicle manufacturers, to provide warranty and claim management solutions for its European brands.
“Upon deployment, Tavant Warranty will enable seamless integration with all backend and frontend systems, bring in workflow automation, better configurability, and amplify productivity. We are excited to be working with Daimler Truck. This alliance opens the pathway to great synergy for accelerating the pace of service innovation,” said Vikas Khosla, Chief Revenue Officer, Hitech, Tavant.
Leader in IDC MarketScape for warranty and service contract management, Tavant Warranty is a next-generation warranty management software solution. It uses AI and machine learning capabilities that transform the warranty and service process by constantly adapting to an analytics-first decision-making engine. The solution enables manufacturers to make intelligent warranty decisions, allowing businesses to concentrate on more complex and significant value-driven problem statements.
“This collaboration emphasizes our commitment to digital growth. Tavant’s connected service life-cycle solutions integrate seamlessly with legacy systems to harmonize business processes. Throughout this transformation journey, we will implement a modern, future-ready, and integrated warranty and goodwill system, provide a 360 view of the service life-cycle, and a superior aftersales experience to their customers,” said Roshan Pinto, Head of Manufacturing, Tavant.
