Summary:
Traditional warranty and service contract systems are costly and fragmented. This session dives into how Agentic AI is reshaping these functions for the modern aftermarket. Featuring insights from industry experts Eric Arnum and Roshan Pinto, this episode covers:
AI-Enhanced Warranty Management: Automating claims, fraud detection, validations, and supplier recovery.
Smart Service Contracts: AI-driven contract creation, renewals, and compliance.
Elevated Customer Experience: Personalized, faster service enabled by predictive intelligence.
Driving Profitability: Reduce costs and uncover new revenue streams with intelligent automation.
📅 Date Aired: April 26, 2025
⏱️ Duration: ~30 minutes
