Santa Clara, Calif., February 15, 2017 – Tavant Technologies, a leading global provider of Warranty Management Software, today announced the launch of the latest version of its warranty management application – The ‘Tavant Warranty On-Demand 1.5’ on Salesforce AppExchange.
Tavant Warranty On-Demand (TWOD) is the only native warranty management app on Force.com platform. It enables complete warranty lifecycle management and helps reduce warranty costs & reserves, increase supplier recovery, and enhance warranty forecasting accuracy.
The all-new version of TWOD is Salesforce lightning compatible and extremely user-friendly. It offers an improved outlook to setting up and automatically enforcing warranty coverage exclusions resulting in increased automatic claims processing.
The new release also comes equipped with fully-automated returns management including out-of-the-box integrations with freight carriers and an automated supplier recovery workflow, enabling the customers to recover up to 40% of warranty expenses from component suppliers.
“We strive for 100% automation of warranty processes, which empowers warranty teams to focus on improving customer value and satisfaction. The latest version of TWOD allows warranty crews to drastically cut down on claim cycle times by achieving a higher level of process automation,” said Vikas Khosla, Vice-President at Tavant Technologies.
The release also focusses on service campaigns management – permitting flexibility to setup, manage and recall campaigns and, integrates features like ‘notification to the customer till payment from supplier supporting campaign’.
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Media Contact:
Vibhor Mishra
Tavant Technologies Inc.
+1 (408) 519-5400
