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Episode 10: Aftermarket 2025 in Review: What Changed, What Stayed, What’s Next

the season finale of the Aftermarket Intelligence Unlocked webcast series! This special year-end session brings together industry leaders to reflect on the major shifts that defined the aftermarket in 2025, from evolving customer expectations and tighter service SLAs to the rise of AI Agent-powered service operations.

Speakers:  

  • Tony Gondick, Senior Manager, IT Business Strategy, Kawasaki Engines USA,
  • Bob Roberts, Director of Technical and Education Services, Trane Technologies
  • Cristoph Nathan, Executive Director, Product Support, Kubota
  • Eric Arnum, Publisher, Warranty Week
  • Roshan Pinto, Senior Vice President, Tavant

When:
December 12, 2025 | 10 a.m. PT / 7 p.m. CET

📅 Date Aired: December 13, 2025
⏱️ Duration: 60 minutes

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