Stop Reacting. Start Predicting. AI for Early Warning in Aftermarket Services
Most OEMs and suppliers still manage aftermarket quality reactively, scrambling to respond only after customers report failures. Rising warranty costs, increasingly complex products, and heightened customer expectations make this model unsustainable. Warranty claims alone consume 2–5% of revenues in many advanced industries, and McKinsey reports that applying AI and advanced analytics can reduce those costs […]
