Create delightful post-sales experiences with customizable service contracts

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Boost product value and capture cash flow with customized service contracts

Staying ahead of evolving customer needs and delivering top-notch service is the key to exceptional aftermarket journeys. Streamlining contract management processes call for special attention to ensure consistent and seamless aftermarket services. 

Backed by intuitive technologies, Tavant’s Service Contracts Solution arms you with improved product value by simplifying customers’ post-sales journey with simple contract management, customizable invoices, and submitting intelligent claims.

Features

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Configure, Price & QuoteCustomer management

Enable sales team to configure flexible contracts and quote contract options based on customer preferences

Effectively govern customer data including products, agreements contracts, quotations, customer locations, and buying records.

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Digital service bulletin

Enable efficient customer relations by making contract particulars, relevant inclusions, exclusions, add-ons, and terms and conditions with Digital Service Bulletins.

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Notifications & Reminders Configure contracts

Share automated reminders to purchase Service Contracts before expiration and for scheduled routine maintenance plans

Align service contracts and agreements with customer needs and preferences by personalizing them.

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Extended Warranty

Cover unplanned repairs and failures, and increase asset uptime, and customer satisfaction

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Preventive Maintenance Claims

Auto-fill maintenance claims with relevant parts and labor, and track completion of purchased Service Contracts

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Service Contract Analytics

Leverage analytics to improve revenue and profitability, by pricing Service Contracts to maximize profits

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Drive intuitive care across the service contracts lifecycle

Benefits

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Customer service

Deliver superior customer experiences for your products, powered by AI.

Quality management

Elevate service excellence and customer satisfaction through proactive detection of field failures and efficient management of service quality.

Service parts

Ensure the availability of the right parts at the right place and time.

Supplier Recovery

Automate and streamline processes to build strong partnerships with suppliers and minimize errors.

Warranty Management

Regenerate post-sales services with Tavant’s warranty management for superior customer satisfaction.

Field Service

Empower your field technicians with real-time, actionable insights for efficient field service management

Recalls

Simplify the recall process with our user-friendly system that includes built-in automated notifications.

Audit

Efficiently plan and execute audits and find actionable insights with our AI-powered audits.

Service Intelligence

Boost warranty and claim processing, minimize downtimes, and forecast machine failures with automated service intelligence.

Explore other offerings

Deliver superior customer experiences for your products, powered by AI.

Explore more

Elevate service excellence and customer satisfaction through proactive detection of field failures and efficient management of service quality.

Explore more

Elevate service excellence and customer satisfaction through proactive detection of field failures and efficient management of service quality.

Explore more

Ensure the availability of the right parts at the right place and time.

Explore more

Automate and streamline processes to build strong partnerships with suppliers and minimize errors.

Explore more

Regenerate post-sales services with AI-driven warranty management for superior customer satisfaction.

Explore more

Empower your field technicians with real-time, actionable insights for efficient field service management.

Explore more

Simplify the recall process with our user-friendly system that includes built-in automated notifications.

Explore more

Efficiently plan and execute audits and find actionable insights with our AI-powered audits.

Explore more

Boost warranty and claim processing, minimize downtimes, and forecast machine failures with automated service intelligence.

Explore more

Let’s create new possibilities with technology