Tavant Unveils LO.ai: Loan Officer and Borrower Empowerment Product Powered by AI

SANTA CLARA, Calif., Oct. 28, 2024 – Tavant, a Silicon Valley-based provider of AI-powered digital lending technologies, announced today the availability of a new product, LO.ai, that augments its widely-adopted AI-powered digital lending platform, Tavant’s Touchless Lending® product. This latest addition complements the company’s digital lending platform, further driving down origination costs by applying generative AI and straight-through processing to the sales process. This enables a lender to drive down the overall sales expense, while increasing borrower confidence with automated tools to educate customers and close more loans faster.

The addition of the LO.ai further amplifies the efficiencies gained from Touchless Lending by applying generative AI technology to the sales process to:

  • Reduce pipeline fallout and increase lead conversion;
  • Decrease sales expense by applying higher cost, seasoned loan officers to complex deals;
  • Lessen the onboarding time required for new loan officers to be productive; and
  • Build borrower enablement by providing the knowledge, relevant data and tools required to make more confident borrowing decisions;

Hassan Rashid, CRO at Tavant, said, “We are committed to providing comprehensive AI solutions that drive enhanced performance, efficiency, and customer experience while significantly reducing sales origination cost and empowering and enabling borrowers. Tavant’s goal is to meet the needs of our lender customers, help borrowers confidently make the largest lifetime financial decisions, and put them on the path to generational wealth. With the addition of the LO.ai product, Tavant’s Touchless Lending platform now addresses the full spectrum of a lender’s overall costs, both origination and sales expense.”

LO.ai leverages advanced compliant AI technology that anonymizes, masks and tokenizes sensitive data, ensuring the security of corporate, private, or borrower PII data. This enables Tavant to implement risk mitigations and operational controls while ensuring compliance with regulations such as TILA RESPA, TRID, Agency Guidelines, etc.

As a leading Fintech software and solutions provider for more than 20 years, Tavant proactively anticipates customer needs and adjusts accordingly to provide the right configurable solutions. Tavant’s Touchless Lending® product suite, which now includes experiences not just for home buyers, brokers, and loan officers but also for underwriters, realtors, servicers, and more, maximizes data-driven decision-making to solve even the most complex lender and borrower challenges. Tavant’s growing customer base originates one out of every three home loans in the United States.

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