AI-Powered Claims Automation: Revolutionizing Warranty Management with AI
Warranties are standard for most mechanized products, providing customers with options for repair, replacement, or refunds. Research shows that warranty claims and associated service costs typically account for 2% to 15% of net sales. For large companies, this can mean billions of dollars in annual expenses. Even for medium and small manufacturers, this cost has […]
The Ultimate Guide to TMAP Knowledge.AI: Elevating Aftermarket Efficiency with GenAI
Within the OEM and aftermarket industry, retaining knowledge is often met with hurdles such as decentralized data, high employee turnover, the absence of robust knowledge management systems, and customer satisfaction. Mastering product usage, service manuals, and troubleshooting procedures, alongside utilizing knowledge articles and videos, presents a formidable challenge in today’s dynamic business environment. Navigating this […]
