Summary
Learn how Agentic AI is transforming warranty claims with real-time adjudication, predictive alerts, and intelligent dealer support for faster resolution and improved accuracy.
Warranty claims continue to be bottlenecks for OEMs, suppliers, and dealers due to manual processes and fragmented data. In this episode, we explore how Warranty.AI uses Agentic AI to automate claim adjudication, improve dealer productivity, and accelerate the customer experience. Learn how leading OEMs are using AI to validate policies, detect fraud, and deliver next-best-action recommendations to dealers for rapid claim approvals and enhanced margins.
Key Highlights:
- AI Agent–Driven Claim Adjudication: Automate low-risk claim approvals by ingesting IoT data, repair history, and policy rules—while flagging exceptions and anomalies.
- DealerAssist Automation: Equip technicians with real-time AI-generated repair guidance, diagnostic insights, and parts recommendations to boost first-time fix rates.
- Customer Journey Transformation: See a before-and-after demo of warranty submission and processing that reduces cycle time and improves accuracy.
- Autonomous Warranty Operations: A look at integrating telematics and usage analytics to power fully autonomous warranty management.
Speakers:
- Tim Lyon, Director, Global Shared Services – Customer Support, AGCO Corporation
- Amrita Rout, Technical Architect, Tavant
When:
July 25, 2025 | 10 a.m. PT / 7 p.m. CET
📅 Date Aired: July 25, 2025
⏱️ Duration: 30 minutes
