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A Comprehensive Guide to Mastering Salesforce Flow Orchestrator

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In the ever-evolving landscape of Salesforce, where automation is the key to operational excellence, Salesforce Flow Orchestrator emerges as a powerful tool for advanced orchestration capabilities. In this comprehensive guide, we will understand the layers of Salesforce Flow Orchestrator, dissect its key components, and navigate through a real-world use case to understand its practical applications.

Salesforce Flow vs. Flow Orchestrator

Salesforce Flow is adept at automating straightforward processes within the Salesforce ecosystem, such as updating records, sending mail, and creating tasks. Salesforce Flow Orchestrator takes center stage when the need for advanced workflow coordination arises. This includes managing intricate approval processes, integrating with external systems, and navigating complex business processes with multiple steps and decision points.

Types of Salesforce Flow Orchestration


Autolaunched orchestrations launch in response to triggers like Apex, Rest API, and more. They bring forth automation seamlessly, responding to external stimuli with quiet efficiency. These orchestrations make automation feel natural and intuitive, initiated not by manual efforts but by the touch of code or external signals.

Record-Triggered Orchestration

Record-triggered orchestrations take center stage when a record is created or updated. They dynamically respond to changes in the Salesforce landscape, ensuring the rhythm of your processes aligns with record activities. These orchestrations are vital to responsive automation, crafting a harmonized narrative that works seamlessly alongside your business activities.


The Building Blocks of Flow Orchestrator


These are logical phases that group related steps together, are executed sequentially, and are bound by specified conditions for completion.


A step is where we can define which flow or flows can run sequentially or parallel. The system can complete the background steps, whereas interactive steps can be assigned to the user to complete and send a notification.


Every step runs a flow. Flows can be autolaunched or screen flows, determining the actions and interactions within the orchestration.

Orchestrator Work Guide: Guiding User Input

Imagine a visual guide leading users through the input process—this is the Orchestrator Work Guide. A component embedded in record pages via App Builder ensures a seamless experience for users providing input and completing tasks.

Under this Work Guide section, users can access the assigned screen and provide inputs.

Find the image below with the Work Guide input screen.

Real-World Use Case: Contract Approval & Order Creation

Flow Orchestra is an invaluable asset for businesses seeking to automate intricate processes characterized by interrelated steps and the necessity for approvals spanning multiple organizational levels. A noteworthy example will be an IT company’s Contract Approval and Order Creation procedures. The platform seamlessly facilitates interaction with diverse teams and external vendors in this complex workflow, ensuring seamless collaboration. The requirement for approvals from various managerial positions is met with precision as flow orchestration creates a systematic and efficient approval workflow.

Within this orchestrated process, managers at different levels are seamlessly integrated into the approval chain, ensuring a robust and compliant procedure. Moreover, the platform excels in task delegation, systematically assigning responsibilities to the organization’s most relevant individuals or teams. This meticulous assignment of tasks ensures that each step in the process is executed by the most qualified personnel, optimizing the overall efficiency of the operation.

Flow orchestration becomes the linchpin in the orchestration of Contract Approval and Order Creation, navigating the complexities with finesse. Its ability to streamline interactions, obtain requisite approvals, and allocate tasks judiciously contributes to the timely signing of contracts and the expeditious creation of new orders. By seamlessly integrating into the organizational framework, flow orchestration elevates operational efficiency and empowers businesses to navigate intricate workflows precisely.

Evaluation Flow: Precision in Orchestration Criteria

In the toolkit of orchestration, the Evaluation Flow stands out. It’s an autolaunched flow that evaluates custom criteria for stages or steps within an orchestration, providing precise control over the process.

Debugging an Orchestrator: Peering into Execution Details

When the orchestrator takes center stage, administrators can access the Orchestrator Runs tab via the App Launcher for an in-depth look into its status, variable values, and overall execution.

Debugging a Failed Flow Orchestrator

Administrators can navigate to the Paused and Failed Flow Interviews section in the setup menu in troubleshooting mode. They can dissect failed orchestrations here, revealing crucial details to identify and address the root cause.

Empowering Business Processes with Flow Orchestrator

In conclusion, Salesforce flow orchestrator emerges as a pivotal tool in the realm of Salesforce automation. From its foundational blocks to real-world applications, flow orchestrator can revolutionize your Salesforce experience. Embrace the power of orchestration and witness streamlined business processes reaching new heights of efficiency!

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