Discover how Agentic AI can serve as an early-warning system by integrating data from customer call logs, images, case histories from the field, IoT data from sensors, and warranty claims. Learn how this early warning system prevents warranty costs, recall expenses, and rework escalations, while also improving brand reputation and customer satisfaction.
Key Highlights:
- AI Agent–Driven Claim Adjudication: Automate low-risk claim approvals by ingesting IoT data, repair history, and policy rules—while flagging exceptions and anomalies.
- DealerAssist Automation: Equip technicians with real-time AI-generated repair guidance, diagnostic insights, and parts recommendations to boost first-time fix rates.
- Customer Journey Transformation: See a before-and-after demo of warranty submission and processing that reduces cycle time and improves accuracy.
- Autonomous Warranty Operations: A look at integrating telematics and usage analytics to power fully autonomous warranty management.
Speakers:
- Tony Gondick, Director, Global Shared Services – Customer Support, AGCO Corporation
- Petchiraj Piramuthu, Technical Architect, Tavant
When:
August 29, 2025 | 10 a.m. PT / 7 p.m. CET
📅 Date Aired: July 25, 2025
⏱️ Duration: 30 minutes
