Episode 5: Agentic AI for Warranty Claim Adjudication & Dealer Assist
Warranty claims continue to be bottlenecks for OEMs, suppliers, and dealers due to manual processes and fragmented data. In this episode, we explore how Warranty.AI uses Agentic AI to automate claim adjudication, improve dealer productivity, and accelerate the customer experience. Learn how leading OEMs are using AI to validate policies, detect fraud, and deliver next-best-action […]
Episode 2: Transforming Warranty & Service Contracts with Agentic AI
Summary:Traditional warranty and service contract systems are costly and fragmented. This session dives into how Agentic AI is reshaping these functions for the modern aftermarket. Featuring insights from industry experts Eric Arnum and Roshan Pinto, this episode covers: AI-Enhanced Warranty Management: Automating claims, fraud detection, validations, and supplier recovery. Smart Service Contracts: AI-driven contract creation, […]
Episode 3: Empower Field Service Technicians with AI Agents
In this exclusive 30-minute webcast, industry experts Eric Arnum and Roshan Pinto explore how Agentic AI is revolutionizing these legacy processes—driving proactive claims handling, real-time contract validation, and intelligent service routing to elevate customer satisfaction and profitability. Summary:Field service technicians are critical to uptime and customer satisfaction. This episode reveals how AI Agents provide real-time […]
Episode 4: Agentic AI for IoT Maintenance: Maximizing Dealer Service Revenue & Product Uptime
Dealers often miss critical service opportunities due to delayed diagnostics and manual processes. In this episode, discover how Agentic AI leverages real-time IoT data—such as error codes and machine usage patterns—to automate diagnostics, trigger support cases, and guide dealers toward revenue-generating service actions. Learn how top OEMs and dealers are using AI to improve customer […]
Episode 1: AI Agents – The Next Frontier in Aftermarket Service
The aftermarket industry is evolving fast, and AI Agents are at the forefront of this transformation! In this premiere episode of Aftermarket Intelligence Unlocked, industry experts Petchiraj Piramuthu (Head of Data & AI, Tavant) and Samantha Horton (Business Architect, Tavant) explore how AI-driven automation is reshaping Summary: AI agents are transforming aftermarket services by automating […]
