Advanced analytics for superior service quality
Enhance Service Quality Management To Prevent Recalls and Cut Warranty Costs
Unresolved defects and quality issues can quickly escalate into costly recalls and warranty claims. Quality.AI empowers service and quality teams to stay ahead, by monitoring real-time data, detecting defects early, predicting failures, and automating root-cause analysis. The result is fewer disruptions, faster resolutions, and stronger product reliability across the lifecycle.
AI Agent for Intelligent Quality Management
Early Warning Agent
The Early Warning Agent continuously monitors real-time data streams and correlates signals across systems to detect emerging quality issues before they escalate. It goes beyond anomaly detection by prioritizing alerts and delivering actionable insights, helping teams respond faster, reduce risk, and protect brand reputation.
Defect Detection Agent
The Defect Detection Agent analyzes structured and unstructured data, including service logs, images, and videos, to identify and categorize product defects. It traces root causes and feeds insights back into design and manufacturing systems, enabling proactive prevention and closing the loop between service and quality.
Quality Prediction Agent
The Quality Prediction Agent forecasts potential failures and their impact by analyzing patterns across service, usage, and production data. It converts predictions into proactive actions such as initiating service calls, updating maintenance schedules, or alerting quality teams, so organizations can reduce downtime and improve reliability before issues occur.
Features
Early warning signals
Collect, find, and alert product quality issues by combing data from warranty, work orders, cases, product usage, and IoT sensors.
Profitability analysis
AI-enabled defect detection leverages computer vision and deep learning models help identify defects in components.
Quality control
AI models help analyze, run inspection tests, and audits for defect analysis, statistical process control, FEMA and Pareto analysis.
Reliability analytics
Use custom ML models to evaluate system reliability using Weibull, scale analysis, and defect and part failure analytics.
Root cause analysis
AI-enabled 8D problem-solving templates for 5-why analysis, Ishikawa/Fishbone diagrams, and fault tree analysis.
Key metrics
Identify key metrics such as cost of quality, yield rate, audit score, scrape rate, MTTR, MTBF, variances, supplier score card, and reliability growth rate.
Recalls and returns analysis
Leverage APIs to connect with external systems and get proactive alerts, including those for customer dissatisfaction results and quality issues.
Quality prediction
Leverage predictive models that forecast future quality issues or trends and supplier data for risk modeling and optimization.
Early warning signals
Collect, find, and alert product quality issues by combing data from warranty, work orders, cases, product usage, and IoT sensors.
Profitability analysis
AI-enabled defect detection leverages computer vision and deep learning models help identify defects in components
Quality control
AI models help analyze, run inspection tests, and audits for defect analysis, statistical process control, FEMA and Pareto analysis.
Reliability analytics
Use custom ML models to evaluate system reliability using Weibull, scale analysis, and defect and part failure analytics.
Root cause analysis
AI-enabled 8D problem-solving templates for 5-why analysis, Ishikawa/Fishbone diagrams, and fault tree analysis.
Key metrics
Identify key metrics such as cost of quality, yield rate, audit score, scrape rate, MTTR, MTBF, variances, supplier score card, and reliability growth rate.
Recalls and returns analysis
Leverage APIs to connect with external systems and get proactive alerts, including those for customer dissatisfaction results and quality issues.
Quality prediction
Leverage predictive models that forecast future quality issues or trends and supplier data for risk modeling and optimization.
Find out how you can ensure customer delight with better service quality
Benefits
Real-time
insights
Enable businesses to make proactive and immediate decisions based on the most up-to-date information.
Industry-specific
expertise
Enable standardization and exponentially reduce data engineering investments.
Advanced predictive
capabilities
Utilize ML models to forecast future trends, anomalies, or potential issues based on historical and real-time data.
Wide choice
AI models
Various AI models that seamlessly and securely run on your data and store insights in your subscription.
APIs that offer
flexibility
APIs to build or run solution analytics, reports, and dashboards.
Real-time insights
Enable businesses to make proactive and immediate decisions based on the most up-to-date information
Industry specific expertise
Enable standardization and exponentially reduce data engineering investments
Advanced predictive
capabilities
Utilize ML models to forecast future trends, anomalies, or potential issues based on historical and real-time data
Wide choice AI models
Various AI models that seamlessly and securely run on your data and store insights in your subscription
APIs that offer
flexibility
APIs to build or run solution analytics, reports, and dashboards
Explore other offerings
Contract.AI
Get insights on contract performance, compliance, and profitability with analytics and AI-led recommendations.
Warranty.AI
Optimize warranty costs, claims processing, and customer satisfaction with data-driven insights and predictive analytics.
Price.AI
Maximize revenue and margin by setting optimal prices based on market conditions, customer behavior, and competitive intelligence.
Field.AI
Streamline field service operations, improve technician productivity, and increase customer satisfaction with real-time visibility and analytics.
Connect.AI
Enhance customer engagement and retention by leveraging data from multiple sources and channels to deliver personalized and relevant experiences.
Explore other offerings
Get insights on contract performance, compliance, and profitability with analytics and AI-led recommendations.
Maximize revenue and margin by setting optimal prices based on market conditions, customer behavior, and competitive intelligence.
Streamline field service operations, improve technician productivity, and increase customer satisfaction with real-time visibility and analytics.
Enhance customer engagement and retention by leveraging data from multiple sources and channels to deliver personalized and relevant experiences.
AI-Powered Quality Analytics for Smarter Operations
Enhance product quality, reduce defects, and ensure compliance with real-time, AI-driven quality control solutions.
