WoD (Warranty on Demand) Series – Configuring Payment Rules
WoD (Warranty on Demand) – is a cloud based warranty management system developed by Tavant Technologies to automate and optimize warranty process of global organizations. WoD’s comprehensive list of functions can make it one of the best warranty management system to resolve the warranty related problems of different organizations The high configurability of the system allows […]
Streamline Your Supplier Recovery Process
Many industries have been able to overcome their challenges by using the recent developments in data technology. It has helped organizations by providing them access to real-time data and streamlining most of their communication channels. Warranty service is one of the significant areas to have improved due to such developments. Manufacturers now depend on the […]
Five Improvements Required for Warranty Revenue in Vehicle Manufacturing
Vehicle problems arise out of parts manufactured either by the automobile company or a parts supplier. The process of warranty inspection involves a validation process and communication protocols. The manufacturer should be able to validate, or turn down the warranty claim, and revert to the distributor with the right message and reasoning. And, at the […]
How to Ensure Customer Satisfaction with Technology in the Warranty Business
Software development efforts are usually directed at reducing overheads and increasing ROIs, but when technology is used to improve the value chain through better customer satisfaction, the approach required is essentially number driven. The need to improve customer satisfaction can be met if operational complexity was lower and measurability was easier for manufacturing personnel. Technology […]
Tavant Support: Evolution & Growth Of Warranty System
While application support in the global software services industry is often treated as status quo maintenance, at Tavant, we see this as an opportunity to showcase continued improvement and excellence. We consider application support as no different from an innovation lab where new ideas are generated and implemented. In this blog, we will discuss Tavant […]
Understanding the Relationship between Warranties and Customer Satisfaction
Original Equipment Manufacturers (OEMs), equipped with the latest and best product knowledge, help in enhancing customer value and product quality. Aberdeen Group, a well-recognized business-intelligence research organization, presented a study recently. It said one of the top priorities for organizations is to improve customer satisfaction, after which comes the objective of managing costs, improving product […]
Warranty Management – A Strategic Business Advantage
While warranty solutions began as a way to attract customers, their scope and application have seen radical changes over the years and organizations now realize that warranty management is a source of competitive business advantage. It offers a multitude of benefits like faster claims processing, decreased fraudulent claims, better operations management, and increased bottom-line results […]
How to Manage Warranty Costs
Minimizing warranty costs has always been one of the most pressing concerns for organizations. While minimizing the warranty spend helps, it is also important to make an objective estimation of the costs involved. Due to the lack of information about every single step involved in the business process and the associated costs, a principle barrier […]
How to make Warranty Claims Management work for you?
It is accepted that managing warranty claims is one of the most daunting tasks in the warranty lifecycle. Managing large amounts of data brings the possibility of errors at different levels. Such errors can impact the image and overall functioning of an organization. Current trends in managing warranty claims The current trend of managing warranty […]
Warranty Analytics – Integrating Value with Returns
The global economic downturn is impacting organizations across all industries and businesses are struggling to improve bottom line results. The automobile industry is no different. Managing costs, tracking fraudulent claims, and improving customer satisfaction are some of the major concerns for organizations in the warranty management environment. Close to 70% of the warranty expenses dwindle due to […]
