Build accountable supplier networks with automated supplier recovery system

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Towards resilient partnerships through supplier recovery

In the fast-paced world of manufacturing, the success of warranty functions depends on the performance of suppliers. However, when suppliers fail to deliver, it can lead to major revenue losses. Tavant’s analytics-driven supplier recovery solution is designed to tackle these challenges head-on. We help you define and manage supplier responsibilities, introducing automation to streamline processes and minimize errors. 

Our cutting-edge technology automates the recovery process from suppliers, ensuring swift issue resolution and minimal disruptions. With preconfigured supplier contracts and standard Key Performance Indicators (KPIs), you can easily track warranty costs against recovery, optimize your supply chain, and improve operational efficiency. Take control of your supplier management today and unlock new levels of efficiency with our Supplier Recovery Management solution.

Features

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Supplier contracts

Record supplier warranty terms and payment agreements for parts provided to enable automated recovery claim generation.

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Supplier-OEM part mapping

Maintain part mapping to automate recovery claim creation based on the defined contracts.

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Supplier portal

Suppliers have their own portal to access reports, view and action claims, and even manage parts returned directly to them.

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Bulk processing

For faster supplier claim submission and processing, the bulk export/import option uses CSV file formatting.

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Recovery claims

Automate recovery claim creation based on the defined supplier contracts and improve recovery percentage.

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Reporting

Track critical KPIs with easy-to-create and use reporting.

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Boost operational efficiency with
pre-configured supplier contracts and KPIs

Benefits

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Customer service

Deliver superior customer experiences for your products, powered by AI.

Service Contracts

Streamline aftermarket experiences with flexible contracts, customizable invoices, and smart claims submission.

Service Parts

Ensure the availability of the right parts at the right place and time.

Warranty Management

Regenerate post-sales services with AI-driven warranty management for superior customer satisfaction.

Quality management

Elevate service excellence and customer satisfaction through proactive detection of field failures and efficient management of service quality.

Field service

Empower your field technicians with real-time, actionable insights for efficient field service management.

Recalls

Simplify the recall process with our user-friendly system that includes built-in automated notifications.

Audit

Efficiently plan and execute audits and find actionable insights with our AI-powered audits.

Service Intelligence

Boost warranty and claim processing, minimize downtimes, and forecast machine failures with automated service intelligence.

Explore other offerings

Deliver superior customer experiences for your products, powered by AI.

Explore more

Elevate service excellence and customer satisfaction through proactive detection of field failures and efficient management of service quality.

Explore more

Ensure the availability of the right parts at the right place and time.

Explore more

Streamline aftermarket experiences with flexible contracts, customizable invoices, and smart claims submission.

Explore more

Regenerate post-sales services with AI-driven warranty management for superior customer satisfaction.

Explore more

Empower your field technicians with real-time, actionable insights for efficient field service management.

Explore more

Simplify the recall process with our user-friendly system that includes built-in automated notifications.

Explore more

Efficiently plan and execute audits and find actionable insights with our AI-powered audits.

Explore more

Boost warranty and claim processing, minimize downtimes, and forecast machine failures with automated service intelligence.

Explore more

Let’s create new possibilities with technology